Privacy Policy

1. Information We Collect

When you submit an inquiry, booking request, or contact form on our website, we collect the information you voluntarily provide, which may include:

• Name
• Email address
• Phone number
• Event details (such as date, location, guest count, and event type)

We do not require this information to browse our website — it is only collected when you choose to reach out, request a quote, or make a booking.

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries about our services
• Schedule and confirm appointments and event bookings
• Send SMS reminders and updates, where you have given consent
• Provide customer support before, during, and after your event

3. SMS Communication & Consent

Aura Photo Pros collects phone numbers through our website inquiry and booking forms when customers voluntarily provide their information and explicitly consent to receive SMS communication.

We use SMS messaging to send:

• Inquiry confirmations
• Appointment scheduling links
• Consultation reminders
• Event updates
• Customer support responses

We do not sell, rent, or share phone numbers with third parties for marketing purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies (such as Google Analytics or Google Search Console) to understand how visitors use our site and to improve the browsing experience. Cookies are small text files stored on your device. You can set your browser to refuse cookies, though some parts of our website may not function as intended if you do so.

5. How We Share Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who help us operate our business (such as scheduling, payment processing, or SMS delivery platforms), who are only permitted to use your information to provide services to us
• Legal authorities, if required to comply with a law, regulation, or valid legal request

6. How We Protect Your Information

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to any legal or contractual obligations that require us to retain it
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at info@auraphotopros.com.

8. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page along with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: info@auraphotopros.com
• Phone: 747-444-7274
• Address: 1620 Federal Ave Unit 3, Los Angeles, CA 90025, United States